Question 1

What schools do you pick up from?

Accepted Answer

PLAY Kids staff collects students from: PS 31, PS 110 & PS 34 at time scheduled by schools. Free school pick is included in the semester option.

Question 2

Will my child be walking or taking mass transit?

Accepted Answer

Brooklyn is for walking! All our pick up locations are a quick trot from PLAY Kids. Educators and PLAY staff meet and escort student by foot to PLAY each afternoon.
As with all we do - we PLAY it safe. Walking together as a group is an excellent opportunity to reinforce street safety skills such as paying attention, being mindful of other pedestrians, patiently waiting for others, and vigilant crosswalk crossing.

Question 3

What about the weather? Rain, snow, sleet, and temperature extremes - how does that affect pickups and outside PLAY?"

Accepted Answer

Weather can’t dampen our PLAY day!  However, it is essential that parents properly prepare students for weather conditions and seasonal changes.
Staff will do all they can to make sure the trip is pleasant. However, we do ask parents to prepare their child’s clothing and gear (umbrella, footwear, etc) in coordination with the daily forecast.
Outdoor playtime is reserved for warmer, drier days. Other afternoons we laugh and sing indoors, regardless of the precipitation or troubling thermostat readings.

Question 4

Help! I am running late? What happens now?

Accepted Answer

No sweat! PLAY Kids after school program and open play ends at 6 PM. If you are running late, please inform PLAY staff as soon as possible so we can wait with your child. There is a late pick up fee of $15 for every 15 minutes.

Question 5

What is the PLAY Kids After School refund policy?

Accepted Answer

For cancellations made between 30 and 15 days prior to the after school start date, you will receive a 50% refund.
For cancellations 2 weeks or less from the first day of after school, there will be no refunds made. However, for cancellations due to medical emergency, a 50% of the total amount can be applied to other products & services at Play Kids Greenpoint for up to 6 months.
Refund conditions are based upon enrollment, not attendance. Refunds or a proration cannot be granted for absences due to illness or vacation.
Refunds will be considered in the case of overpayments or fees paid after the cancellation notice (please allow two weeks). There will be no refund in the event that your child is suspended or discharged from the program.
50% of refund is returned to original form of payment, remaining percentage is issued in the form of PLAY Kids credit. Credit valid for up to 3 months.

Question 6

Unforeseen mid-semester removal or extended absence:  My child needs to pause or end their participation in the program - please assist!

Accepted Answer

Bummer! Occasional absences happen - we get it! To accommodate this scheduling shake ups, PLAY Kids extends TWO make up classes to every registering family. Make up classes are subject to availability. We are not able to guarantee school pick ups for make up classes.

Question 7

Registration timing: When can I register? How early? How late? Deadlines for payment, documentations, more…?"

Accepted Answer

Early registration has MANY advantages. PLAY program is very popular and we get booked fast. Interested families are encouraged to save their spot as early as they are able. 
Early Bird registration deals occur at the start of each schoolyear - save cash, save your spot, preserve precious piece of mind.

PLAY informs about new registration in the newsletters, on social media and via emails. Subscribe to our newsletter to be up-to-date.

Question 8

Does PLAY Kids accept payment in installments? Is there a late payment policy/penalty?

Accepted Answer

PLAY Kids DOES offer installment payments. There is an additional $15 per week a payment is late. Bounced check fee is $25.

Question 9

I want to upgrade to the 5 day After School program: What are the mid semester arrangements?

Accepted Answer

Sure thing! Simply contact us for  mid semester prorate options - we’ll get you PLAYing straight away.

Question 10

Does PLAY offer any sibling pro-rated options? Gift Certificates? Ongoing or one-time discounts, deals and specials?"

Accepted Answer

Bring the whole family! PLAY Kids after school program offers a 10% sibling discount. As well as an array of eye popping, irresistible, PLAYful wallet friendly perks and packages:
Early Bird Enrollment (every new school year)
10% off Multiday - registration for 3 or more days
 
*** 20% maximum discounts per family per semester

Question 11

May I make up a missed day or lesson?

Accepted Answer

Kids get sick, we get it.  Every registration includes 2 make up class options per semester.

Question 12

What will my child learn at PLAY Kids?

Accepted Answer

Two answers here:
1. Fitness, Soccer, Science, Tennis, Astronomy, Coding, Art, and French (for beginners and native speakers).
2. Life skills like mindfulness, cooperation, teamwork, listening, self-awareness, sharing and compromise, kindness, communication, community conscious and infinitely more.
PLAY Kids staff and leadership hold a long, successful track record for quality enrichment focused, academically enhancing education and classes, as well as teaming with parents and families to raise generations of warm, confident, happy kids.
 
Test-prep box checking is NOT what we do: we enhance, support, and build creative thinkers, stellar students, and well rounded JR global citizens.

Question 13

How can I contact my child’s teacher? Will I receive updates from teaching staff?

Accepted Answer

You can contact any teacher, administrative or executive staff by calling or emailing the school.
 
Education and enrichment educators do send periodic updates via email to families. Also, the school as a whole also sends news and noteworthy e-Newsletters. Parents are welcome to reach out independently as well - whatever the issue, ask, or concern we are open.

Question 14

How is feedback offered? Shared or heard? End of semester check-ins?

Accepted Answer

Those who seek to offer feedback and updates on and for specific reasons not addressed in general communication are invited to call or email the school, and/or arrive early for possible short discussion with staff.
For longer conversations, calling or emailing to set a focused time is optimal. We treasure your input.

Question 15

Is homework time factored into the daily schedule?

Accepted Answer

Ah homework - that “laundry of the school day” a necessary, effective weekly “chore” that too often receives a bad rep.
Never fear - PLAY’s monitored homework time for older children reframes independent style and reduces the tired late night stress of combing through handouts at the dinner table.
After snacks and enrichment classes - students in the afterschool enrichment program can commit to quiet school work before returning to the PLAY space.
 
Assistance with French devoirs (aka Homework)? Just say “s'il vous plaît”! Francophone help is in the HOUSE!

Question 16

How is discipline addressed?

Accepted Answer

Each and every member of our PLAY Kids community is equally responsible for upholding PLAY standards of a safe, respectful, and welcoming environment. Though there are rules and a daily schedule at our school - enforcement is less a focus then a commitment to uphold and participate in a flow of the day and positive peer interaction.
PLAY teaches students in a wide variety of enrichment offerings - dance, robotics, fitness, literature, drama, and more - as well as socially conscious life skills such as kindness, listening, and cooperation.
In the event that there is a cause for an occurrence or pattern to be addressed - PLAY staff shall do so in a manner that mirrors the inclusive and communicative atmosphere we teach our students. Parents are invited to participate in the cohesion of our school. Each of us learning, growing, and improving together.

Question 17

Registration timing: When can I register? How early? How late? Deadlines for payment, documentations, more…?"

Accepted Answer

You may choose one day or up to five days a week. We offer installment payments or payment in full.
Advance registration as well as commitment to the full semester is required.

Parents/caregivers are required to complete registration forms.

Question 18

Does PLAY Kids have a pandemic policy?

Accepted Answer

Yes, PLAY adheres to all rules, regulations, and requirements, as well as the recommendations of local, state, and federal governments, ensuring the health and safety of children, students, families, and staff. Our rules and policies are adaptable and may be adjusted based on pandemic conditions and emergency requirements of our facility, in accordance with State and Federal guidelines.

Question 19

Does PLAY provide snacks or can I pack one for my child?

Accepted Answer

100% Let’s chow down! Parents choice Brown bag family treats are super - PLAY offers refrigeration, as well as reheating options. Don’t let those leftovers go to waste!
Busy morning? No time to pack? No worries! You can get healthy snack at PLAY Kids.
Payments for PLAY cafe snacks are due at time of pick up.
No crumbs all PLAY: Food consumption is to be kept to the snack area. Open PLAY space is food free.

Question 20

Does PLAY Kids have a dress code or policy?

Accepted Answer

Express yourself! Colors, patterns - bring it on! Kids are NEVER too young to start styling! PLAY welcomes all tiny fashionistas. As long as a child wears weather appropriate clothing they can freely move it, is clean, any language and images that are positive and age appropriate, and  fabrics not so fine to require extra care or cautiousness - we’re good to go and get PLAYful.
The open PLAY space is a shoe free/sock mandatory zone. There are secure cubbies for footwear and socks for purchase as needed. (Summertime sandals? Just pack an extra pair of socks for the day - your toes will thank us!)

Question 21

Does PLAY maintain a Lost and Found? How does that work?

Accepted Answer

PLAY is not liable for personal property. However, misplacing or forgetting a treasured item happens to us all. (Big and little kids alike!) Heeding that universal truth, PLAY Kids does have a small and casual ‘lost and found’. Whatever lives there is either disposed of or donated at the close of each semester or sooner should there be an overflow.
Missing a glove? Toy? Sippy? Snack container? Book? Ask the front desk staff - we’ll cross our collective fingers and root around in hopes of facilitating a L&F reunion.

Question 22

Photography (Photo Release) After School

Accepted Answer

1. PLAY Greenpoint Corp. reserves the right to use photos of PLAY members and children for the sole purpose of promoting PLAY. Names are never used. In the event a name will be used with a photograph, PLAY will contact you and ask for permission before releasing a photograph with a name. Other individuals will be able to access, and could obtain copies of, these photographs. If you do not wish your child’s images at camp to be included in photographs, please let us know. If you see any images in the future that you would like us to remove, please email help@playgreenpoint.com.

Question 23

Waiver of Claims After School

Accepted Answer

1. To the fullest extent allowed under the law, PLAY member, parent/guardian agrees that PLAY Greenpoint Corp. is not subject to any claim, loss, demand or damages whatsoever, including, without limitation, those damages resulting from acts of active or passive negligence on the part of PLAY Greenpoint Corp., its officers, agents, employees or owners. The parent/guardian further agrees that PLAY Greenpoint Corp. is not liable for any injuries, illnesses, medical conditions, expenses, judgments or damages to anyone on the PLAY Greenpoint Corp. premises, or their property and does hereby expressly forever release and discharge PLAY Greenpoint Corp., its officers, employees, agents, successors and owners from all such claims, demands, injuries, damages, actions or causes of action. This includes attorneys’ fees and court costs resulting from exposure of the class participant to any illness or disease while in the PLAY Greenpoint Corp. facility or any illness or injury resulting there from. This includes injuries resulting in, but not limited to, sprained or broken limbs, bruising, cuts, burns, abrasions, falling, including risk from the actions of others.

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