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We’re currently seeking a dynamic and professional Front Desk Receptionist to join our team!


The Play Lab, a new eco-friendly, communal children’s playspace located in Greenpoint/Williamsburg, Brooklyn, NY is currently seeking a dynamic and professional Front Desk Receptionist to be the front line to our customers, parents, guardians and their children. The receptionist will support the needs of The Play Lab, providing excellent customer service, taking care of the playspace, keeping the space neat, clean and organized. Must be able to handle a high volume/high traffic environment with a positive attitude.

What you will be doing

  • Greet and welcome all customers who enter the playspace.

  • Required to understand all The Play Lab programs and services.

  • Check in and out customers coming for open play visits and classes.

  • Communicate the rules and policies.

  • Answer incoming calls promptly and in a customer service friendly manner.

  • Collect applicable payments, sell services.

  • Responsible for keeping customer tracks in the registration system.

  • Ensures organization and cleanliness of common play areas, bathroom and cafe area.

  • Shifts available: Sunday-Monday-Tuesday or Wednesday-Thursday-Friday-Saturday, 8:30 am – 6 pm.


What you will need

  • Must live within 45 minutes of commuting distance,

  • Excellent customer service skills and a drive for helping people.

  • Kid-friendly personality.

  • Proficient using iPad and computer and quick to learn different computer programs.

  • Experience with answering phone calls.

  • Self-directed with organizing skills.

  • Can accurately handle registrations. 

  • Punctual and stable work schedule.

  • Working in a kids place/experience in working with kids is a plus.


Requirements & Qualifications

  • Positive welcoming attitude.

  • Computer knowledgeable.

  • Must have strong telephone, written and verbal communication skills.

  • High School diploma or college degree preferred.

  • Administrative and/or customer facing experience required.

  • Must be exceedingly organized with a strong attention to detail.

  • Professional and friendly demeanor required.

  • Able to handle high volume / high traffic office environment.



  • Flexible workload based on availability.

  • On-the-job training.

  • Energetic and collaborative team environment.

  • Compensation commensurate with experience.

COVID-19 considerations
Sanitizing supplies, mask-wearing required, proof of vaccination.

Qualified candidates will be contacted and invited to an interview.

References to be provided upon request.

Interested applicants, please send your CV to 

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